Finally, Time
to Manage Your Business!
By Rita Tarolli-Fenton
Taking
care of the business of running a business is not always the top
priority for executives as they navigate through the challenging
terrain toward growth and increased profitability. Yet, without
a strong internal structure, even the best laid plans can crumble.
With labor costs typically the largest expenditure a business
has, along with complex employee related matters such as personnel
management, health care and benefits, workers’ compensation,
payroll, taxes and compliance, executives are recognizing the
increasing value that informed professionals managing a working
infrastructure for Human Resources bring.
Businesses have such a resource available to them - Professional
Employer Organizations (PEOs). PEOs partner with their client
companies to provide integrated services which often more cost-effectively
manage the critical human resource responsibilities and employer
risk. PEOs offer clients and their employees the services and
expertise of a full human resources department. Few, if any, small
businesses can afford a full-time staff consisting of an accountant,
a human resources professional, a lawyer, a risk manager, a benefits
manager and a manager of information services. PEOs offer all
this expertise to clients.
And PEOs aren’t just for small businesses any more. With
larger organizations relying more and more on outsourcing as part
of their strategic plans, PEOs have grown with this trend.
Many PEOs have expanded services in response to the needs of
larger employee groups. PEOs partnering with groups of 100–350
employees and more are offering everything from more and varied
healthcare, benefits and 401K options to customized web-based
employee data bases; allowing access to total labor cost, detailed
employee information and customized reports at the click of a
button. Traditionally, smaller (2-50 employee groups) and start-ups
were the clientele of PEOs, but now with enhanced offerings and
flexible services, the PEO is an appealing option to larger companies.
John Warren, executive director of Central New York Services,
a multiservice, nonprofit agency, says his decision to outsource
human resources came down to money and power.
“It would be extremely costly for an agency our size (approximately
100 full time employees) to have an in-house personnel department
that could deliver all the same services. Our management team
still has frontline responsibility for our staff. I have to be
attentive to all the human resources activity; I just don’t
have time to do it,” he said. Warren estimates that 90 percent
of his time is now directly channeled into the business. “Without
outsourcing these activities, I’d be lucky to spend 50 percent
of my time actually running the company,” he added.
It is estimated that 2-3 million Americans are currently involved
with a PEO arrangement. PEOs are operating in every state and
in most industries. Client groups contracting with local PEOs
range from two to 300 employees.
For additional information on Professional Employer Organizations
visit www.NAPEO.org, the website for the National Association
of Professional Employer Organizations.
(Rita Tarolli Fenton is a Professional Employment Consultant
for Staff Leasing. For more information on PEOs or related topics,
she can be reached at 315-641-3600.)
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